Customer Service Representative Job | Work from home Job | Customer Service Representative Skills

Customer Service Specialist Job | We are hiring for international BPO | Customer Service Specialist Teleperformance

This is a remote position.

Rishi Immigration team is seeking a cheerful, and professional full-time Receptionist to join our team! You will be responsible for the first impression of the company by providing a welcoming environment to clients. As team members, we are committed to making someone’s day better through great communication.

RESPONSIBILITIES:

  • • Answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner
  • • Redirect calls to respective departments and take clear, concise messages as required
  • • Following up with clients via email or phone
  • • Book an appointment for our Immigration Consultants
  • • Process payments, generate invoices and send them to clients via email
  • • Maintaining a high level of company confidentiality and customer satisfaction
  • • Provide administrative support to the office for forms and file management for new and existing clients
  • • Maintain the record in the CRM system
  • • Help admission team with student’s profile assessment for program/course selection in Canadian Colleges/Universities
  • • Managing social media pages will be considered an asset
  • • Other related duties, as assigned

CANDIDATE QUALIFICATIONS:

• Excellent communication skills
• Must have Bachelor’s degree
• Must have computer/Laptop and smartphone
• Reception experience is not required but is an asset
• Good computer skills
• Professional and Mature
• Has a “Superior Customer Experience” Mentality

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:
• Work from home

Schedule:
• Evening shift
• US shift

Education:
• Bachelor’s (Required)

Experience:
• Customer service: 1 year (Required)

Language:
• English (Required)

Speak with the employer
+91 6287090706

Apply Now

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