JOB POST: Training Program Manager at Google [Multiple Locations]: Apply Now!

Google invites online applications for Training Program Manager – Trust and Safety YouTube Hyderabad and Bangalore, India for the year 2022.

About Google

Google LLC is an American multinational technology company that focuses on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics.

Profile Description

As a Training Program Manager, you’ll help agents provide learner-centric training strategies to customers.

  • You will analyze trends and launches to anticipate training needs and advocate the continual improvement of the agent training experience.
  • You will work with cross-functional teams to create training project plans, review the design and development process, and coordinate with our vendors to ensure smooth delivery to our service delivery centres.

Responsibilities

  • Consult with business partners and stakeholders to determine the most effective training strategy to support products and workflows.
  • Write and maintain knowledge-based articles, and advise on content management for agent on-the-job resources.
  • Analyze trends in quality results, and product launches, anticipate learning needs and devise appropriate training interventions.
  • Lead the development and implementation of curricular framework for all YouTube training that drives business results.

Qualifications and Experience

  • Bachelor’s degree in Education, Instructional Design, a related field, or equivalent practical experience.
  • 5 years of experience deploying training programs to third-party partners.
  • Experience using learning management systems to organize and deploy training at scale.
  • Familiarity with Connect Composer, Google’s content management system, or other standard Content Management System software.
  • Ability to build partnerships with business partners and team members, and influence others.

Job Locations

Hyderabad, Bangalore.

How to Apply?

Interested candidates can apply through this link.

To view the full notification of Training Program Manager at Google click here.

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